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Reorganize for Resilience: Putting Customers at the Center of Your Organization
An SAP-Sponsored, On-Demand Webinar, Featuring:
Dr. Ranjay Gulati
Jaime and Josefina-
Chua Tiampo
Professor of Business
Administration
Harvard Business School
An Executive White Paper Available for Download:
A Road Map for Winning Consumers
This white paper provides consumer products manufacturers and retailers with a business and IT road map for collaborating on joint insights and execution to win the loyalty of consumers, drive sustainable growth through the downturn, and gain a competitive edge for years to come. To download now, click here.
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REORGANIZE FOR RESILIENCE: PUTTING CUSTOMERS AT THE CENTER OF YOUR ORGANIZATION
An SAP-Sponsored, On-Demand Webinar
In today's challenging economy with unprecedented consumer power and shifts in shopping behavior, consumer-products manufacturers and retailers must rethink business as usual.
Hear Dr. Ranjay Gulati, prolific author and renowned thought leader at Harvard Business School, provide strategic insights for winning the loyalty of modern consumers and building market leadership for years to come.
Hear Kraft, Harvard Business School Talk Customer Centricity
View this Consumer Goods Technology magazine,
on-demand Webinar to:
- Hear leading practices for building a resilient organization through customer-centricity and collaboration within the enterprise and across the business network
- Learn about new organizational capabilities, structure, and performance management that are critical for successful execution
- Understand the benefits, pitfalls, and strategic roadmap for embarking on this journey
To listen to this Webinar in its entirety, click here.
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